Privacy policy

Data controller

[PENDIENTE: name or company name], tax ID [PENDIENTE], address [PENDIENTE], email [PENDIENTE].

What data we process

The data you give us when booking or contacting us: name, phone number, email, service address and the details of your request. If you choose to tell us, also health information needed to provide the service safely (for example, recent surgery).

Why we use it

To manage your bookings and requests, provide the service, answer your questions and, with your consent, send you information about our services.

Legal basis

Performance of the service you request, your consent (especially for health data and marketing communications) and compliance with legal obligations.

How long we keep it

For as long as our relationship lasts and then for the applicable legal periods.

Who we share it with

We do not share your data with third parties unless required by law. We use technology providers (website hosting and customer management) that act as data processors with GDPR safeguards.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to [PENDIENTE: email]. You can also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).